Customer Support International BPO Executive

25,000 - 30,000 /month

Skylines Dynamics

Malviya Nagar, Jaipur

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Key Responsibilities

● Handle 40–50 inbound customer calls per day related to E-Commerce retail services.

● Assist customers with queries such as:

○ Order cancellation

○ Refund requests

○ Lost or missing orders

○ Return requests

○ Payment issues or money-back requests

● Provide clear, professional, and empathetic customer support.

● Follow standard operating procedures while resolving customer issues.

● Maintain high-quality service and adhere to defined KPIs.

● Accurately document customer interactions in the system.

Eligibility Criteria

● Minimum 1 year of experience in BPO customer service, specifically in one of the

following:

○ Retail customer service process

○ Airline customer service process

○ Insurance customer service process

● No work experience gaps in employment history.

● It should be within company transport guidelines of 15 km or should relocate within the

boundary.

● Preference will be given to candidates currently serving their notice period.

● Fluent English communication skills are required (C1 or C2 level).

● Strong listening, problem-solving, and customer handling skills.

● The advisor should have experience of working in a fast-paced environment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support International BPO Executive job

What skills and experience do you need for this Customer Support International BPO Executive job?
Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹30,000 per month in this Customer Support International BPO Executive position.
What shift and timings does this job follow?
Ans : This Customer Support International BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar, Jaipur.
How many vacancies are there for this Customer Support International BPO Executive job?
Ans : There are 50 vacancies for this Customer Support International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support International BPO Executive, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support International BPO Executive position is Malviya Nagar, Jaipur.
Who is the right fit for this Customer Support International BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support International BPO Executive job.
What makes this Customer Support International BPO Executive job a good opportunity?
Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 50 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

International Calling, Computer Knowledge, Query Resolution, Goodcommunication, Fluency, Order cancellation, Refund request, Lost or missing orders, Return request