A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 37,000 /month
International Company
Marathahalli, Bangalore
0 - 4 years Experience in Customer Support / TeleCaller
Full Time
Interested candidates can contact or share your resume at HR Chandrakala -9844278650
Job Title: International Voice Process
Location: Marathahalli, Bengaluru
Shift: Night / Rotational Shifts
Schedule: 5 Days, Working | 2 Days Rotational Off
2-way cabs.
Compensation Structure (Take-Home Salary)
• Freshers: ₹20,000 – ₹24,000 per month + Ctc
• 1+ Year Experience: ₹29,000 per month + Ctc
• 2+ Years Experience: ₹35,000 per month
Key Responsibilities
• Handle outbound customer calls effectively while adhering to international quality standards.
• Provide accurate solutions and query resolutions in a clear, polite, and professional manner.rotational shifts.
• Maintain high customer satisfaction metrics (CSAT/FCR) and adhere to internal process guidelines.
• Log and update customer details and case histories accurately in the CRM database.
• Collaborate with internal teams to escalate and resolve complex client issues promptly.
Candidate Requirements
• Education: High School (10+2) or Any Graduate/Postgraduate.
• Experience: Open to freshers and experienced candidates (up to 2+ years in international voice/BPO preferred).
• Communication Skills: Excellent English communication skills.
• Shift Flexibility: Must be comfortable working in night shifts and Rotational Shifts.
High Demand
