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Customer Support International BPO Executive

salary 15,000 - 20,000 /month
company-logo
job companyForever Placement Services
job location Gaur City 1, Greater Noida
job experience6 - 36 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab

Job Description

We are looking for a International BPO Executive to join our team at Forever Placement Services. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support International BPO Executive job

  1. Who is eligible to apply for this Customer Support International BPO Executive job at Forever Placement Services?
    Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this Customer Support International BPO Executive job offered by Forever Placement Services.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support International BPO Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gaur City 1, Greater Noida.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International BPO Executive, you will work on skills like International Calling.
  8. Where is this job located?
    Ans : This Customer Support International BPO Executive job is located in Gaur City 1, Greater Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along with 1-3 years of experience is ideal for this Customer Support International BPO Executive job.
  10. Why should you apply for this Customer Support International BPO Executive job?
    Ans : This Customer Support International BPO Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

International Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Pooja Yadav

Interview Address

Gaur City 1, Gaur City 1, Greater Noida
Posted 2 days ago
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