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Customer Support International BPO Executive

salary 20,000 - 27,000 /month
company-logo
job companyDexelite Solutions Llp
job location 1st Block Koramangala, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International BPO Executive to join our team at Dexelite Solutions Llp. The role offers ₹20,000 - ₹27,000 and involves managing customer calls, delivering outstanding customer service related to customer support. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support International BPO Executive job

  1. What skills and experience do you need for this Customer Support International BPO Executive job?
    Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
  2. What salary is offered for this Customer Support International BPO Executive job?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹20,000-₹27,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in 1st Block Koramangala, Bangalore.
  5. How many vacancies are there for this Customer Support International BPO Executive job?
    Ans : There are 25 vacancies for this Customer Support International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support International BPO Executive involve?
    Ans : As a Customer Support International BPO Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International BPO Executive position is 1st Block Koramangala, Bangalore.
  9. Who is the right fit for this Customer Support International BPO Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support International BPO Executive job.
  10. What makes this Customer Support International BPO Executive job a good opportunity?
    Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹20,000-₹27,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Query Resolution, Domestic Calling, Non-voice/Chat Process, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 27000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Manikantan K

Interview Address

koramangala, 1st Block Koramangala, Bangalore
Posted 12 minutes ago

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