International BPO Executive

16,000 - 22,000 /month

Cyfrowy Digital Services Private Limited

Sector 63 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: B2B Sales

All Education levels

Females Only

6 days working | Night Shift

Job Benefits: Cab

Job Description

We are looking for a International BPO Executive to join our team at Cyfrowy Digital Services Private Limited. The role offers ₹16,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International BPO Executive job

Can freshers or experienced candidates apply for this International BPO Executive role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this International BPO Executive role.
What salary is offered for this International BPO Executive job?
Ans : The salary for this International BPO Executive job ranges between ₹16,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this International BPO Executive job. Only female candidates can apply.
What does the role of International BPO Executive involve?
Ans : As a International BPO Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International BPO Executive job is located in Sector 63 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 0-2 years of experience is ideal for this International BPO Executive job.
Why should you apply for this International BPO Executive job?
Ans : This International BPO Executive job offers a salary between ₹16,000-₹22,000 per month. This is a Full Time opportunity and has 99 openings available.