International BPO Executive

salary 18,000 - 36,000 /month*
company-logo
job companyCresta Kans
job location Work from home
incentive₹3,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF
star
PAN Card, Aadhar Card

Job Description

We are looking for a International BPO Executive to join our team at cresta kans.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Bpo. The role offers ₹18000 - ₹36000 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is 12th and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International BPO Executive job

  1. What is the eligibility criteria to apply for this International BPO Executive job?
    Ans: The candidate should be All Education levels and above with 6 months - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this International BPO Executive job?
    Ans: This International BPO Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International BPO Executive job?
    Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., CRESTA KANS.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this International BPO Executive role?
    Ans: There is an immediate opening of 10 International BPO Executive at CRESTA KANS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International BPO Executive job?
    Ans: This International BPO Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Rotational

Salary

₹ 18000 - ₹ 36000

English Proficiency

Yes

Contact Person

Cresta Kans

Interview Address

Industrial Area Mohali Phase 9,Mohali
Posted a day ago
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