International BPO Executive

salary 22,000 - 27,000 /Month*
company-logo
job companyAlorica India Private Limited
job location Bellandur, Bangalore
incentive₹2,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
30 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International BPO Executive to join our team ALORICA INDIA PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22000 - ₹27000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International BPO Executive job

  1. What is the eligibility criteria to apply for this International BPO Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹22000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International BPO Executive job?
    Ans: This International BPO Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International BPO Executive job?
    Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., ALORICA INDIA PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International BPO Executive role?
    Ans: There is an immediate opening of 30 International BPO Executive at ALORICA INDIA PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International BPO Executive job?
    Ans: This International BPO Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, PF, Insurance

Skills Required

International Calling, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 22000 - ₹ 27000

English Proficiency

Yes

Contact Person

Monica Shiney Jeyam

Interview Address

Bellandur, Bangalore
Posted a day ago
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