We are looking for a International BPO Executive to join our team at Alorica. The role offers ₹25,000 - ₹33,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.
More about this International BPO Executive job
Can freshers or experienced candidates apply for this International BPO Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this International BPO Executive role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹33,000 per month in this International BPO Executive position.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International BPO Executive, you will work on skills like International Calling.
Where is this job located?
Ans : This International BPO Executive job is located in Bellandur, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-4 years of experience is ideal for this International BPO Executive job.
Why should you apply for this International BPO Executive job?
Ans : This International BPO Executive job offers a salary between ₹25,000-₹33,000 per month. This is a Full Time opportunity and has 25 openings available.
A Naukri Group company
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25,000 - 33,000 /month
Alorica
Bellandur, Bangalore
0 - 4 years Experience in Customer Support / TeleCaller
Full Time
