Insurance Sales team leader

20,000 - 40,000 /month*

Be Prepared Be Protected

Dwarka Mor, Delhi

₹10,000 incentives included

1 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Insurance Sales team leader to join our team at Be Prepared Be Protected. The role offers ₹20,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to health insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Insurance Sales team leader job

What skills and experience do you need for this Insurance Sales team leader job?
Ans : To apply for this Insurance Sales team leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What salary is offered for this Insurance Sales team leader job?
Ans : The salary for this Insurance Sales team leader job ranges between ₹20,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Insurance Sales team leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dwarka Mor, Delhi.
How many vacancies are there for this Insurance Sales team leader job?
Ans : There are 5 vacancies for this Insurance Sales team leader role.
Is this job open for all genders?
Ans : Yes, this Insurance Sales team leader job is open for both male and female candidates.
What does the role of Insurance Sales team leader involve?
Ans : As a Insurance Sales team leader, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Insurance Sales team leader position is Dwarka Mor, Delhi.
Who is the right fit for this Insurance Sales team leader job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Insurance Sales team leader job.
What makes this Insurance Sales team leader job a good opportunity?
Ans : This Insurance Sales team leader job is a good opportunity as it offers a salary between ₹20,000-₹40,000 per month. This is a Full Time job and has 5 openings.