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Customer Support Insurance Advisor

salary 20,000 - 50,000 /month
company-logo
job companyKotak
job location Work from home
job experience6 - 6+ years Experience in Customer Support / TeleCaller
70 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Insurance Advisor to join our team at Kotak. The role offers ₹ 20,000 - ₹ 75,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6+ years of experience.

More about this Customer Support Insurance Advisor job

  1. What qualifications and experience are required for this Customer Support Insurance Advisor position?
    Ans : Candidates should have All Education levels with 7-7 years of experience and skills like Computer Knowledge.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Insurance Advisor job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Insurance Advisor job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 70 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Insurance Advisor job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Insurance Advisor job?
    Ans : As a Customer Support Insurance Advisor, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Insurance Advisor job is located in Kilpauk, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 7-7 years of experience is ideal for this Customer Support Insurance Advisor job.
  10. Why should you apply for this Customer Support Insurance Advisor job?
    Ans : This Customer Support Insurance Advisor job offers a salary between ₹20,000-₹50,000 per month. This is a Full Time opportunity and has 70 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 75000

Contact Person

Ramprasad D

Interview Address

Kilpauk, Chennai, Kilpauk, Chennai
Posted 5 hours ago
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