Insurance Advisor

20,000 - 50,000 /month

Kotak

Work from home

5 - 6+ years Experience in Customer Support / TeleCaller

30 Openings

Work From Home

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

10th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for a Insurance Advisor to join our team at KOTAK. The role offers ₹ 20,000 - ₹ 50,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Insurance Advisor job

What are the eligibility criteria for this Insurance Advisor job?
Ans : Candidates should have a 10th Pass and above qualification with 5-7 years of experience and skills like Computer Knowledge for this Insurance Advisor job offered by Kotak in Kilpauk, Chennai.
What salary is offered for this Insurance Advisor job?
Ans : The salary for this Insurance Advisor job ranges between ₹20,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Insurance Advisor job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Insurance Advisor job?
Ans : There are 30 vacancies for this Insurance Advisor role.
Is this job open for all genders?
Ans : Yes, this Insurance Advisor job is open for both male and female candidates.
What does the role of Insurance Advisor involve?
Ans : As a Insurance Advisor, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Insurance Advisor position is Kilpauk, Chennai.
Who is the right fit for this Insurance Advisor job?
Ans : A candidate having skills like Computer Knowledge with 5-7 years of experience is the right fit for this Insurance Advisor job.
What makes this Insurance Advisor job a good opportunity?
Ans : This Insurance Advisor job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Part Time job and has 30 openings.