jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Insurance Advisor

salary 18,000 - 25,000 /month
company-logo
job companyBright Wave Consulting Private Limited
job location Uttam Nagar, Delhi
job experience6+ months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Motor Insurance
sales
Languages: Hindi
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Night Shift
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Insurance Advisor to join our team at Bright Wave Consulting Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Insurance Advisor job

  1. What skills and experience do you need for this Customer Support Insurance Advisor job?
    Ans : To apply for this Customer Support Insurance Advisor job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Insurance Advisor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Insurance Advisor job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar, Delhi.
  5. How many vacancies are there for this Customer Support Insurance Advisor job?
    Ans : There are 25 vacancies for this Customer Support Insurance Advisor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Insurance Advisor role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Support Insurance Advisor, you will work on skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Insurance Advisor position is Uttam Nagar, Delhi.
  9. Who is the right fit for this Customer Support Insurance Advisor job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support Insurance Advisor job.
  10. What makes this Customer Support Insurance Advisor job a good opportunity?
    Ans : This Customer Support Insurance Advisor job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anuj

Interview Address

Uttam Nagar East, Delhi, Uttam Nagar East, Delhi
Posted 10 hours ago

Other Popular Jobs in Delhi

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Support Business Development Executive

arrow
₹ 30,000 - 40,000 per month
Nikhil Nandi & Associates
Work from home
6+ months Experience in Customer Support / TeleCaller
New
10 Openings

Loan Executive

arrow
₹ 17,000 - 50,000 per month *
Hari Dream Solutions Private Limited
Uttam Nagar East, Delhi
Skills: Domestic Calling, Loan/ Credit Card INDUSTRY, ,
Incentives included
10 Openings

Telecaller

arrow
₹ 25,000 - 35,000 per month
Agni Devices Private Limited
Vikas Puri, Delhi
Skills: Other INDUSTRY, ,
2 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Delhi > Customer Support / TeleCaller Jobs in Delhi > Insurance Advisor