Inside Sales Executive

Job Description – Sales Administrator / Coordinator

Job Summary The Sales Administrator or Coordinator will be responsible for managing and maintaining the customer relationship management (CRM) system to ensure accurate data, timely reporting, and smooth coordination between the sales, marketing, and customer service teams. This role involves data analysis, lead tracking, customer communication, and supporting the sales team in achieving business growth targets.

Key Responsibilities • Manage and update customer data in the CRM system on a regular basis. • Coordinate with sales and marketing teams to ensure accurate lead management and follow-ups. • Generate daily, weekly, and monthly CRM reports for management review. • Track sales targets, opportunities, and pipeline progress in CRM. • Support the sales team with data insights, reports, and follow-up reminders. • Ensure all customer interactions are logged properly in CRM for transparency and tracking. • Assist in implementing CRM automation and workflow improvement initiatives. • Train new users and ensure CRM adoption across teams. • Resolve CRM-related issues and coordinate with IT for system updates or troubleshooting.

• It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.