Information Retrieval Officer (IRO) – Inbound Voice Process

15,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Saidapet, Chennai

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

🚀 Hiring: Information Retrieval Officer (IRO) – Inbound Voice Process

🏢 Company: Justdial

📍 Location: Chennai

💼 Employment Type: Full-time

📌 About the Role:

• Handle inbound customer calls (No sales targets)

• Provide accurate information on products, services, locations & contact details

• Ensure high-quality customer interaction with professionalism and empathy

• Meet response time and quality standards

👥 Key Responsibilities:

• Answer customer queries courteously and efficiently

• Retrieve and share relevant information based on caller needs

• Maintain excellent communication and customer service standards

• Ensure smooth and satisfactory call experience

🎯 Eligibility Criteria:

• Qualification: 12th Pass / Any Degree (with or without arrears)

• Age Limit: Up to 28 years

🛠️ Skills Required:

• Strong verbal communication in English & regional language

• Good listening skills & attention to detail

• Basic computer knowledge & typing skills

• Customer-focused approach with good telephone etiquette

🌟 Why Join Justdial?

• No sales targets – purely informational role

• Great opportunity for freshers

• Work with a trusted and leading local search brand

• Structured training & supportive work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Information Retrieval Officer (IRO) – Inbound Voice Process job

Can freshers or experienced candidates apply for this Information Retrieval Officer (IRO) – Inbound Voice Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Information Retrieval Officer (IRO) – Inbound Voice Process role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Information Retrieval Officer (IRO) – Inbound Voice Process position.
What shift and timings does this job follow?
Ans : This Information Retrieval Officer (IRO) – Inbound Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saidapet, Chennai.
How many vacancies are there for this Information Retrieval Officer (IRO) – Inbound Voice Process job?
Ans : There are 10 vacancies for this Information Retrieval Officer (IRO) – Inbound Voice Process role.
Is this job open for all genders?
Ans : Yes, this Information Retrieval Officer (IRO) – Inbound Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Information Retrieval Officer (IRO) – Inbound Voice Process, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Information Retrieval Officer (IRO) – Inbound Voice Process position is Saidapet, Chennai.
Who is the right fit for this Information Retrieval Officer (IRO) – Inbound Voice Process job?
Ans : A candidate having skills like Domestic Calling with 0-5 years of experience is the right fit for this Information Retrieval Officer (IRO) – Inbound Voice Process job.
What makes this Information Retrieval Officer (IRO) – Inbound Voice Process job a good opportunity?
Ans : This Information Retrieval Officer (IRO) – Inbound Voice Process job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 10 openings.