Inbound Outbound BPO Customer Care Executive Voice Process

11,000 - 15,000 /month

Moil Education

Sector 14 Gurgaon, Gurgaon

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

10th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Inbound Outbound BPO Customer Care Executive Voice Process job

Can freshers or experienced candidates apply for this Inbound Outbound BPO Customer Care Executive Voice Process role?
Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Inbound Outbound BPO Customer Care Executive Voice Process role.
What salary is offered for this Inbound Outbound BPO Customer Care Executive Voice Process job?
Ans : The salary for this Inbound Outbound BPO Customer Care Executive Voice Process job ranges between ₹11,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Inbound Outbound BPO Customer Care Executive Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Inbound Outbound BPO Customer Care Executive Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This Inbound Outbound BPO Customer Care Executive Voice Process job is located in Sector 14 Gurgaon, Gurgaon.
Why should you apply for this Inbound Outbound BPO Customer Care Executive Voice Process job?
Ans : This Inbound Outbound BPO Customer Care Executive Voice Process job offers a salary between ₹11,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.