Sky Service Distribution - RM_Sky Channel-Contact Centre Inbound_Bengaluru Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined productivity and service benchmarks. Ensure customer delight by providing consistent service experiences and timely resolution of issues. Complete daily logs and meet end-of-day targets as specified by the process. Adhere to Information Security norms and quality process standards. Stay updated with any process changes and ensure compliance. Actively implement feedback from Team Leaders, Team Coaches, or Quality teams to improve performance and service delivery.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.
More about this Inbound Customer Service Executive - Retail Banking job
What qualifications and experience are required for this Inbound Customer Service Executive - Retail Banking position?
Ans : Candidates should have All Education levels with 2-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Inbound Customer Service Executive - Retail Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kamandoddi, Hosur.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Inbound Customer Service Executive - Retail Banking job is open for both male and female candidates.
Where is this job located?
Ans : This Inbound Customer Service Executive - Retail Banking job is located in Kamandoddi, Hosur.
Why should you apply for this Inbound Customer Service Executive - Retail Banking job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Kamandoddi, Hosur
2 - 6+ years Experience in Customer Support / TeleCaller
Full Time
