Inbound Customer Service Executive

19,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Udyog Vihar, Gurgaon

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Inbound Customer Service Executive to join our team at Victa Earlyjobs Technologies Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹19,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Inbound Customer Service Executive job

What skills and experience do you need for this Inbound Customer Service Executive job?
Ans : To apply for this Inbound Customer Service Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
What salary is offered for this Inbound Customer Service Executive job?
Ans : The salary for this Inbound Customer Service Executive job ranges between ₹19,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Inbound Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar, Gurgaon.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Inbound Customer Service Executive job is open for both male and female candidates.
What does the role of Inbound Customer Service Executive involve?
Ans : As a Inbound Customer Service Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Inbound Customer Service Executive job is located in Udyog Vihar, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Inbound Customer Service Executive job.
Why should you apply for this Inbound Customer Service Executive job?
Ans : This Inbound Customer Service Executive job offers a salary between ₹19,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.