Inbound Customer Service Executive

18,000 - 22,500 /month*

Victa Earlyjobs Technologies Private Limited

Sector 18 Gurgaon, Gurgaon

₹2,500 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Inbound Customer Service Executive to join our team at Victa Earlyjobs Technologies Private Limited. The role offers ₹18000 - ₹22500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Inbound Customer Service Executive job

Can freshers or experienced candidates apply for this Inbound Customer Service Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Inbound Customer Service Executive role.
What is the salary and job type for this role?
Ans : The salary for this Inbound Customer Service Executive job ranges between ₹18,000-₹22,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Inbound Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Gurgaon, Gurgaon.
How many vacancies are there for this Inbound Customer Service Executive job?
Ans : There are 10 vacancies for this Inbound Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Inbound Customer Service Executive job is open for both male and female candidates.
What are the key responsibilities of this Inbound Customer Service Executive job?
Ans : As a Inbound Customer Service Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Inbound Customer Service Executive position is Sector 18 Gurgaon, Gurgaon.
Who is the right fit for this Inbound Customer Service Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-5 years of experience is the right fit for this Inbound Customer Service Executive job.
What makes this Inbound Customer Service Executive job a good opportunity?
Ans : This Inbound Customer Service Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,500 per month. This is a Full Time job and has 10 openings.