Sky Service Distribution - RM_Sky Channel-Contact Centre Inbound_Noida Attend inbound customer calls related to Retail Liabilities, ensuring prompt and satisfactory resolution of queries and service requests. Identify and convert opportunities for cross-selling banking products during customer interactions. Deliver quality communication and customer service within defined productivity and service benchmarks. Ensure customer delight by providing consistent service experiences and timely resolution of issues. Complete daily logs and meet end-of-day targets as specified by the process. Adhere to Information Security norms and quality process standards. Stay updated with any process changes and ensure compliance. Actively implement feedback from Team Leaders, Team Coaches, or Quality teams to improve performance and service delivery.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Inbound Customer Service Executive - Banking Products job
Who is eligible to apply for this Inbound Customer Service Executive - Banking Products job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Inbound Customer Service Executive - Banking Products job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Inbound Customer Service Executive - Banking Products job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase II, Noida.
How many vacancies are there for this Inbound Customer Service Executive - Banking Products job?
Ans : There is 1 vacancy for this Inbound Customer Service Executive - Banking Products role.
Is this job open for all genders?
Ans : Yes, this Inbound Customer Service Executive - Banking Products job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Inbound Customer Service Executive - Banking Products position is Phase II, Noida.
What makes this Inbound Customer Service Executive - Banking Products job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Kotak Mahindra Bank Limited
Phase II, Noida
1 - 2 years Experience in Customer Support / TeleCaller
Full Time
