Sky Service Cards - RM_Sky Channel-Contact Centre Inbound_Bengaluru - Handle inbound calls related to Sky Service Cards, providing customer support and assistance. - Manage customer queries and resolve issues efficiently within a contact centre environment. - Maintain professionalism and ensure customer satisfaction through effective communication. - Work collaboratively with team members to meet service level agreements and performance targets. - Adapt to dynamic call volumes and maintain composure under pressure. - Utilize CRM tools and follow company protocols to document interactions and escalate issues when necessary. - Uphold company standards for quality and compliance in all customer interactions. - Participate in ongoing training to stay updated on product knowledge and service procedures.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Inbound Contact Centre Representative - Sky Service Cards job
What are the eligibility criteria for this Inbound Contact Centre Representative - Sky Service Cards job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Inbound Contact Centre Representative - Sky Service Cards job offered by Kotak Mahindra Bank Limited in Kamandoddi, Hosur.
What salary is offered for this Inbound Contact Centre Representative - Sky Service Cards job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Inbound Contact Centre Representative - Sky Service Cards job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kamandoddi, Hosur.
How many vacancies are there for this Inbound Contact Centre Representative - Sky Service Cards job?
Ans : There is 1 vacancy for this Inbound Contact Centre Representative - Sky Service Cards role.
Is this job open for all genders?
Ans : Yes, this Inbound Contact Centre Representative - Sky Service Cards job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Inbound Contact Centre Representative - Sky Service Cards position is Kamandoddi, Hosur.
What makes this Inbound Contact Centre Representative - Sky Service Cards job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Kamandoddi, Hosur
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
