Immigration Consultant

13,000 - 21,000 /month*

Universal Innovate Consultancy Inc

Phase-8 Industrial Area, Mohali

₹1,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Contract

Skills Required

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Immigration Consultant to join our team at Universal Innovate Consultancy Inc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 13,000 - ₹ 21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Immigration Consultant job

What are the eligibility criteria for this Immigration Consultant job?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Query Resolution for this Immigration Consultant job offered by Universal Innovate Consultancy Inc in Phase-8 Industrial Area, Mohali.
What salary is offered for this Immigration Consultant job?
Ans : The salary for this Immigration Consultant job ranges between ₹13,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Immigration Consultant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-8 Industrial Area, Mohali.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Immigration Consultant job. Only female candidates can apply.
What does the role of Immigration Consultant involve?
Ans : As a Immigration Consultant, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Immigration Consultant job is located in Phase-8 Industrial Area, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-1 years of experience is ideal for this Immigration Consultant job.
Why should you apply for this Immigration Consultant job?
Ans : This Immigration Consultant job offers a salary between ₹13,000-₹21,000 per month. This is a Full Time opportunity and has 25 openings available.