We are looking for a Immigration Consultant to join our team at Om Sai Global Hr Services. The role offers ₹20,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to Immigration Services. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Immigration Consultant job
Can freshers or experienced candidates apply for this Immigration Consultant role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Immigration Consultant role.
What is the salary and job type for this role?
Ans : The salary for this Immigration Consultant job ranges between ₹20,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Immigration Consultant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 47 Gurgaon, Gurgaon.
How many vacancies are there for this Immigration Consultant job?
Ans : There are 2 vacancies for this Immigration Consultant role.
Is this job open for all genders?
Ans : Yes, this Immigration Consultant job is open for both male and female candidates.
What are the key responsibilities of this Immigration Consultant job?
Ans : As a Immigration Consultant, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Immigration Consultant position is Sector 47 Gurgaon, Gurgaon.
Who is the right fit for this Immigration Consultant job?
Ans : A candidate having skills like Computer Knowledge with 0-7 years of experience is the right fit for this Immigration Consultant job.
What makes this Immigration Consultant job a good opportunity?
Ans : This Immigration Consultant job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF, Insurance, Medical Benefits
Skills Required
Computer Knowledge, Presentation Skills, Communication Skills