Home Loan Executive

15,000 - 20,000 /month

Gurgaon Home Loan

Sector 14 Gurgaon, Gurgaon

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Home Loan Executive to join our team at Gurgaon Home Loan. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Home Loan Executive job

What are the eligibility criteria for this Home Loan Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Home Loan Executive job offered by Gurgaon Home Loan in Sector 14 Gurgaon, Gurgaon.
What salary is offered for this Home Loan Executive job?
Ans : The salary for this Home Loan Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Home Loan Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Gurgaon, Gurgaon.
How many vacancies are there for this Home Loan Executive job?
Ans : There are 2 vacancies for this Home Loan Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Home Loan Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Home Loan Executive position is Sector 14 Gurgaon, Gurgaon.
What makes this Home Loan Executive job a good opportunity?
Ans : This Home Loan Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.