Holiday Consultant

10,000 - 16,000 /month

Genuine Hospitality Services Private Limited

Ballalbagh, Mangalore

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Holiday Consultant to join our team at Genuine Hospitality Services Private Limited. The role offers ₹ 10,000 - ₹ 16,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Holiday Consultant job

Can freshers or experienced candidates apply for this Holiday Consultant role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Holiday Consultant role.
What salary is offered for this Holiday Consultant job?
Ans : The salary for this Holiday Consultant job ranges between ₹10,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Holiday Consultant job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ballalbagh, Mangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Holiday Consultant role. No prior experience is required.
Where is this job located?
Ans : This Holiday Consultant job is located in Ballalbagh, Mangalore.
Why should you apply for this Holiday Consultant job?
Ans : This Holiday Consultant job offers a salary between ₹10,000-₹16,000 per month. This is a Full Time opportunity and has 50 openings available.