A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /month
Industrial Rubber Company
Kattur, Trichy
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a HINDI VOICE PROCESSING to join our team at Industrial Rubber Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to MANUFACTURING. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
