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Hindi Telecaller

salary 15,000 - 20,000 /month
company-logo
job companyStartek
job location Kudlu Gate, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
Replies in 24hrs
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Hindi Telecaller to join our team at STARTEK. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Hindi Telecaller job

  1. What skills and experience do you need for this Hindi Telecaller job?
    Ans : To apply for this Hindi Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Hindi Telecaller job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Hindi Telecaller job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Hindi Telecaller job?
    Ans : As a Hindi Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Hindi Telecaller job is located in Kudlu Gate, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-7 years of experience is ideal for this Hindi Telecaller job.
  10. Why should you apply for this Hindi Telecaller job?
    Ans : This Hindi Telecaller job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Telesales, Telecalling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

Contact Person

Gokul
Posted 20 hours ago
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