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Hindi Telecaller

salary 12,000 - 16,000 /month
company-logo
job companyPronivy Digital Ad Agency
job location Meerut Bypass, Meerut
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Hindi Telecaller to join our team at Pronivy Digital Ad Agency. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Hindi Telecaller job

  1. What skills and experience do you need for this Hindi Telecaller job?
    Ans : To apply for this Hindi Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What salary is offered for this Hindi Telecaller job?
    Ans : The salary for this Hindi Telecaller job ranges between ₹12,000-₹16,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Hindi Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Meerut Bypass, Meerut.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Hindi Telecaller job. Only female candidates can apply.
  7. What does the role of Hindi Telecaller involve?
    Ans : As a Hindi Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Hindi Telecaller job is located in Meerut Bypass, Meerut.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Hindi Telecaller job.
  10. Why should you apply for this Hindi Telecaller job?
    Ans : This Hindi Telecaller job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Arpit Tyagi

Interview Address

defence colony, railway road muradngar near by love cafe, Defence Colony, Meerut
Posted 9 hours ago

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Job Hai > Jobs in Meerut > Customer Support / TeleCaller Jobs in Meerut > Hindi Telecaller