Hindi Telecaller

18,800 - 38,800 /month

Moxi Outsourcing

Work from home

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Hindi Telecaller to join our team at Moxi Outsourcing. The role offers ₹18800 - ₹38800 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Hindi Telecaller job

What skills and experience do you need for this Hindi Telecaller job?
Ans : To apply for this Hindi Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Hindi Telecaller job ranges between ₹18,500-₹38,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Hindi Telecaller job?
Ans : As a Hindi Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Hindi Telecaller job is located in Shanti Nagar, Etah.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Hindi Telecaller job.
Why should you apply for this Hindi Telecaller job?
Ans : This Hindi Telecaller job offers a salary between ₹18,500-₹38,500 per month. This is a Full Time opportunity and has 25 openings available.