Hindi Telecaller

18,800 - 38,800 /month

Moxi Outsourcing

Civil Lines, Etah

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

5 days working | Day Shift

Internet Connection

Job Description

We are looking for a Hindi Telecaller to join our team at Moxi Outsourcing. The role offers ₹ 18,800 - ₹ 38,800 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Hindi Telecaller job

What skills and experience do you need for this Hindi Telecaller job?
Ans : To apply for this Hindi Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Hindi Telecaller job ranges between ₹18,500-₹38,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Etah.
How many vacancies are there for this Hindi Telecaller job?
Ans : There are 25 vacancies for this Hindi Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Hindi Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Hindi Telecaller job?
Ans : As a Hindi Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Hindi Telecaller position is Civil Lines, Etah.
Who is the right fit for this Hindi Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Hindi Telecaller job.
What makes this Hindi Telecaller job a good opportunity?
Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹18,500-₹38,500 per month. This is a Full Time job and has 25 openings.