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Hindi Telecaller

salary 20,000 - 25,000 /month
company-logo
job companyJanaas Consultancy Services
job location Gummudipoondi, Chennai
job experience0 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Tamil
qualification
Diploma and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Bike, Internet Connection

Job Description

We are looking for a Hindi Telecaller to join our team at Janaas Consultancy Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 20,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Hindi Telecaller job

  1. What skills and experience do you need for this Hindi Telecaller job?
    Ans : To apply for this Hindi Telecaller job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Hindi Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Hindi Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gummudipoondi, Chennai.
  5. How many vacancies are there for this Hindi Telecaller job?
    Ans : There is 1 vacancy for this Hindi Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Diploma and above qualification and 0-4 years of experience are eligible to apply for this Hindi Telecaller role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Hindi Telecaller, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Hindi Telecaller position is Gummudipoondi, Chennai.
  9. Who is the right fit for this Hindi Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Hindi Telecaller job.
  10. What makes this Hindi Telecaller job a good opportunity?
    Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Tamil, Hindi

Contact Person

Janardhanan

Interview Address

Nungambakkam, Chennai
Posted 14 hours ago
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