Hindi Telecaller

Position: CRE / Sr. CRE

Channel – Motor Vertical / Business Support – Renewal & Retention (Corporate Office)

Brief Note:

1. Coordinating with Business Partners and retaining the business in motor vertical in assigned state / Region / Territory - (PAN INDIA).

2. Regular follow up with Business Partners / Agents for renewal and business Retention.

3. Increasing the Business partner count from the shared data bank.

4. Should have worked in motor insurance Renewal process, Quote preparation, Policy issuance. (Private Cars, Two Wheelers, GCV, LCV, SCV, MCV, HCV, etc.,)

Key Responsibilities:

• Ø  Handle Business Partners inquiries, resolve complaints, and educate clients on Motor policies and benefits.

• Ø  Client Relationship Management: This involves regular communication with our Existing and New clients to understand their needs and ensure satisfaction.

• Ø  Understanding client needs: Assessing and identifying client needs to tailor product offerings and provide personalized solutions. 

• Ø  Responding to inquiries: Promptly addressing business partners inquiries and requests, providing clear and concise information.

• Ø  Resolving complaints: Resolving business partners, complaints and issues in a timely and professional manner. 

Business Retention and Consistency:

1. Ø  Backend Support to Managers: Identifying opportunities and coordinating with sales manager for revenue increase

2. Ø  Developing retention strategies: Implementing strategies to retain existing clients and build partners and service loyalty.

3. Ø  Understanding market trends: Conducting market research to stay informed about industry trends and competitor offerings.

Technical Skills:

• Ø  Working knowledge in Ms Excel and Ms Word

Language Proficiency:

Hindi speaking

Regards
Hiring Team

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Hindi Telecaller job

1. What is the eligibility criteria to apply for this Hindi Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Hindi Telecaller job?
   Ans: This Hindi Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hindi Telecaller job?
   Ans: No, there is no fee applicable for applying this Hindi Telecaller job and during the employment with the company, i.e., GOOD INSURANCE BROKERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hindi Telecaller role?
   Ans: There is an immediate opening of 5 Hindi Telecaller at GOOD INSURANCE BROKERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Hindi Telecaller job?
   Ans: This Hindi Telecaller job has Day Shift.