We are looking for a Hindi Telecaller to join our team at DTDC. The role offers ₹18,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.
More about this Hindi Telecaller job
What are the eligibility criteria for this Hindi Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like Domestic Calling for this Hindi Telecaller job offered by Dtdc in Thiruverkadu, Chennai.
What salary is offered for this Hindi Telecaller job?
Ans : The salary for this Hindi Telecaller job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
How many vacancies are there for this Hindi Telecaller job?
Ans : There are 10 vacancies for this Hindi Telecaller role.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What does the role of Hindi Telecaller involve?
Ans : As a Hindi Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Hindi Telecaller position is Thiruverkadu, Chennai.
Who is the right fit for this Hindi Telecaller job?
Ans : A candidate having skills like Domestic Calling with 1-6 years of experience is the right fit for this Hindi Telecaller job.
What makes this Hindi Telecaller job a good opportunity?
Ans : This Hindi Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.
A Naukri Group company
LoginHire Local Staff
18,000 - 25,000 /month
Dtdc
Thiruverkadu, Chennai
6 - 72 months Experience in Customer Support / TeleCaller
Full Time
