Hindi Telecaller

14,000 - 20,000 /month

Cholamandalam Services

Perungudi, Chennai

0 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

85 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Hindi Telecaller to join our team at CHOLAMANDALAM SERVICES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Hindi Telecaller job

Can freshers or experienced candidates apply for this Hindi Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Hindi Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹20,000 per month in this Hindi Telecaller position.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Perungudi, Chennai.
How many openings are available for this position?
Ans : There are 85 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Hindi Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Hindi Telecaller job is located in Perungudi, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-7 years of experience is ideal for this Hindi Telecaller job.
Why should you apply for this Hindi Telecaller job?
Ans : This Hindi Telecaller job offers a salary between ₹14,000-₹20,000 per month. This is a Full Time opportunity and has 85 openings available.