Hindi BPO Customer Care Executive Inbound Outbound Voice Process

14,000 - 20,000 /month

Moil Education

Sector 17 Gurgaon, Gurgaon

0 - 6+ years Experience in Customer Support / TeleCaller

80 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Hindi BPO Customer Care Executive Inbound Outbound Voice Process to join our team at Moil Education. The role offers ₹14,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to company. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job

Can freshers or experienced candidates apply for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process role.
What salary is offered for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job?
Ans : The salary for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job ranges between ₹14,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Hindi BPO Customer Care Executive Inbound Outbound Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 17 Gurgaon, Gurgaon.
How many vacancies are there for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job?
Ans : There are 80 vacancies for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process role.
Is this job open for all genders?
Ans : Yes, this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job is open for both male and female candidates.
What does the role of Hindi BPO Customer Care Executive Inbound Outbound Voice Process involve?
Ans : As a Hindi BPO Customer Care Executive Inbound Outbound Voice Process, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process position is Sector 17 Gurgaon, Gurgaon.
Who is the right fit for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-7 years of experience is the right fit for this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job.
What makes this Hindi BPO Customer Care Executive Inbound Outbound Voice Process job a good opportunity?
Ans : This Hindi BPO Customer Care Executive Inbound Outbound Voice Process job is a good opportunity as it offers a salary between ₹14,000-₹20,000 per month. This is a Full Time job and has 80 openings.