Helpdesk Executive (Office)

20,000 - 22,000 /month

Superseva Services Private Limited

Whitefield, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Languages: Tamil, Telugu

Graduate and above

Males Only

6 days working | Rotational Shift

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

What qualifications and experience are required for this Helpdesk Executive (Office) position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Helpdesk Executive (Office) job ranges between ₹20,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Helpdesk Executive (Office) job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Helpdesk Executive (Office) job. Only male candidates can apply.
Where is this job located?
Ans : This Helpdesk Executive (Office) job is located in Whitefield, Bangalore.
Why should you apply for this Helpdesk Executive (Office) job?
Ans : This Helpdesk Executive (Office) job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.