Healthcare Assistant

•   Support hospital insurance patients with clear, timely claim updates.

•   Review documentation for smooth claim approvals.

•  Educate patients on claim deductions and reimbursement processes.

•  Raise awareness about pre- and post-hospitalization claims.

• Address grievances and ensure smooth communication with internal teams

To create awareness about insurance claims (reimbursement and cashless claims, pre & post hospitalization claims etc.)

• Collecting claim support documents from the patients / hospitals & coordinate with backend team to ensure smooth transfer of data to the TPA/Insurance Company.

• Send the pre auth request and follow up on cashless approval form insurance company.

• Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as when necessary.

• Follow-up and Updates to be given to the clients.

Skills & Qualifications:

·        Education: Any Diploma, Graduation, or Under Graduation.

·        Experience: 6 months to 2 years in hospital or insurance roles (preferred).

·        Strong communication and problem-solving skills.

·        Ability to multitask, prioritize, and work efficiently.

·        Detail-oriented with a professional and confidential approach.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Healthcare Assistant job

1. What is the eligibility criteria to apply for this Healthcare Assistant job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹28000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Healthcare Assistant job?
   Ans: This Healthcare Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Healthcare Assistant job?
   Ans: No, there is no fee applicable for applying this Healthcare Assistant job and during the employment with the company, i.e., KARTHIKA CONSULTING & SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Healthcare Assistant role?
   Ans: There is an immediate opening of 2 Healthcare Assistant at KARTHIKA CONSULTING & SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Healthcare Assistant job?
   Ans: This Healthcare Assistant job has Day Shift.