We are looking for a Guest Relations Executive to join our team at Glorious Instay (opc) Private Limited. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.
Responsibilities:
• Welcome guests and coordinate smooth check-ins.
• Handle guest calls, WhatsApp messages and requests.
• Resolve complaints quickly and professionally.
• Coordinate with housekeeping and maintenance teams.
• Ensure excellent guest experiences and positive reviews.
Requirements:
• Excellent communication skills in Hindi and English.
• Previous hospitality or customer service experience preferred.
• Polite, responsible and solution-oriented personality.
• Basic computer and WhatsApp skills.
Immediate joiners preferred.