We are looking for a Ground Coordinator to join our team at Sky Services. The role offers ₹28,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Ground Coordinator job
What skills and experience do you need for this Ground Coordinator job?
Ans : To apply for this Ground Coordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹28,000-₹35,000 per month in this Ground Coordinator position.
What shift and timings does this job follow?
Ans : This Ground Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Siddarth Nagar, Barabanki.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Ground Coordinator job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Ground Coordinator, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Ground Coordinator job is located in Siddarth Nagar, Barabanki.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Ground Coordinator job.
Why should you apply for this Ground Coordinator job?
Ans : This Ground Coordinator job offers a salary between ₹28,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.
A Naukri Group company
LoginHire Local Staff
28,000 - 35,000 /month
Sky Services
Siddarth Nagar, Barabanki
Freshers in Customer Support / TeleCaller
Full Time
