Ground Coordinator

50,000 - 60,000 /month

Embraer

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

All Education levels

Females Only

5 days working | Rotational Shift

Job Benefits: Cab, Meal

Internet Connection, Aadhar Card, Bank Account

Job Description

P.S Please send a WhatsApp message with your full name and age to 9322619322. Calls may not be answered at all times.

We are looking for a Ground Coordinator to join our team at Embraer. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹50,000 - ₹60,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Ground Coordinator job

Can freshers or experienced candidates apply for this Ground Coordinator role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Ground Coordinator role.
What is the salary and job type for this role?
Ans : The salary for this Ground Coordinator job ranges between ₹50,000-₹60,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Ground Coordinator job follows a Rotational shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Ground Coordinator job. Only female candidates can apply.
What are the key responsibilities of this Ground Coordinator job?
Ans : As a Ground Coordinator, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Ground Coordinator job is located in Indira Gandhi International Airport, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along with 0-1 years of experience is ideal for this Ground Coordinator job.
Why should you apply for this Ground Coordinator job?
Ans : This Ground Coordinator job offers a salary between ₹50,000-₹60,000 per month. This is a Full Time opportunity and has 2 openings available.