Location: Delhi (Work from Office / Hybrid / Remote options available)
Job Type: Full-Time / Part-Time
Experience: 0 3 years (Freshers with strong communication skills can
Role Overview
We are looking for passionate and persuasive Tele Callers to support our
fundraising efforts. The role involves connecting with potential donors,
sharing CanSupport s mission, and mobilizing financial support for cancer
patients in need.
This is a high-impact role where your conversations directly help improve
Key Responsibilities (KRA Key Result Areas)
1. Donor Outreach & Engagement
Make outbound calls to potential and existing donors
Clearly communicate CanSupport s work in palliative care
Build emotional connection and trust with donors
Handle donor queries effectively
2. Fundraising Conversion
Achieve daily/weekly/monthly fundraising targets
Convert leads into donors through persuasive communication
Encourage one-time and recurring donations
3. Lead Management
Follow up on warm leads and database contacts
Maintain accurate call records and donor details
Update CRM/database regularly
4. Donor Retention Support
Reconnect with past donors for repeat contributions
Share impact stories and updates to strengthen relationships
5. Quality & Compliance
Maintain professionalism and empathy in all interactions
Ensure ethical fundraising practices
Adhere to calling scripts and guidelines
Key Performance Indicators (KPIs)
Number of calls per day
Conversion rate (calls to donations)
Funds raised (monthly target)
Follow-up efficiency
Data accuracy in CRM
Donor satisfaction/feedback
Skills & Competencies
Strong communication skills (Hindi & English preferred)
Persuasive and confident speaking ability
Basic computer knowledge (Excel/CRM)
Emotional intelligence and empathy
Target-driven mindset
Ability to handle rejection positively
Fixed Salary (for full-time roles)
Flexible payout model for part-time/DSA callers
Why Join CanSupport?
Work for a meaningful cause cancer care
Opportunity to build a career in fundraising
Performance-based incentives
Flexible working options
Training and script support provided
Tele Caller Fundraising | CanSupport
Join CanSupport and make a real difference in the lives of cancer patients.
We are hiring Tele Callers (Full-Time / Part-Time) to support our fundraising
Role:
Call potential donors and raise funds