Franchise Manager

18,000 - 40,000 /month*

Yeastar It Solutions

Vikas Nagar, Jammu

₹15,000 incentives included

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

Males Only

6 days working | Day Shift

Job Description

We are looking for a Franchise Manager to join our team at Yeastar It Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Franchise Manager job

What are the eligibility criteria for this Franchise Manager job?
Ans : Candidates should have All Education levels with 1-3 years of experience for this Franchise Manager job offered by Yeastar It Solutions in Vikas Nagar, Jammu.
What salary is offered for this Franchise Manager job?
Ans : The salary for this Franchise Manager job ranges between ₹18,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Franchise Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vikas Nagar, Jammu.
How many vacancies are there for this Franchise Manager job?
Ans : There are 5 vacancies for this Franchise Manager role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Franchise Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Franchise Manager position is Vikas Nagar, Jammu.
What makes this Franchise Manager job a good opportunity?
Ans : This Franchise Manager job is a good opportunity as it offers a salary between ₹18,000-₹40,000 per month. This is a Full Time job and has 5 openings.