FMCG Sales Team Leader

17,000 - 18,000 /month

Flipkart

Sector-8, Gandhidham

0 - 6 months Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Logistics

Languages: Gujarati

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Bike, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a FMCG Sales Team Leader to join our team Filipkart. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹17000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this FMCG Sales Team Leader job

What is the eligibility criteria to apply for this FMCG Sales Team Leader job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹18000 per month that depends on your interview. It's a Full Time job in Gandhidham.
How many working days are there for this FMCG Sales Team Leader job?
Ans: This FMCG Sales Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this FMCG Sales Team Leader job?
Ans: No, there is no fee applicable for applying this FMCG Sales Team Leader job and during the employment with the company, i.e., FLIPKART.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this FMCG Sales Team Leader role?
Ans: There is an immediate opening of 1 FMCG Sales Team Leader at FLIPKART
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this FMCG Sales Team Leader job?
Ans: This FMCG Sales Team Leader job has Rotational Shift.