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Customer Support Financial Service Sales Associate

salary 20,000 - 60,000 /month
company-logo
job companyKotak
job location Work from home
job experience6 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Financial Service Sales Associate to join our team at Kotak. The role offers ₹ 20,000 - ₹ 60,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 6+ years of experience.

More about this Customer Support Financial Service Sales Associate job

  1. What are the eligibility criteria for this Customer Support Financial Service Sales Associate job?
    Ans : Candidates should have All Education levels with 7-7 years of experience and skills like Computer Knowledge for this Customer Support Financial Service Sales Associate job offered by Kotak in Kilpauk, Chennai.
  2. What salary is offered for this Customer Support Financial Service Sales Associate job?
    Ans : The salary for this Customer Support Financial Service Sales Associate job ranges between ₹20,000-₹60,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Financial Service Sales Associate job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Financial Service Sales Associate job?
    Ans : There are 50 vacancies for this Customer Support Financial Service Sales Associate role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Financial Service Sales Associate job is open for both male and female candidates.
  7. What does the role of Customer Support Financial Service Sales Associate involve?
    Ans : As a Customer Support Financial Service Sales Associate, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Financial Service Sales Associate position is Kilpauk, Chennai.
  9. Who is the right fit for this Customer Support Financial Service Sales Associate job?
    Ans : A candidate having skills like Computer Knowledge with 7-7 years of experience is the right fit for this Customer Support Financial Service Sales Associate job.
  10. What makes this Customer Support Financial Service Sales Associate job a good opportunity?
    Ans : This Customer Support Financial Service Sales Associate job is a good opportunity as it offers a salary between ₹20,000-₹60,000 per month. This is a Both job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 60000

Contact Person

Ramprasad D

Interview Address

Kilpauk, Chennai, Kilpauk, Chennai
Posted a day ago
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