Customer Support Field Verification Executive

15,000 - 16,000 /month

Statfin Global Services Private Limited

Field job

Tambaram, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Contract

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Field Verification Executive to join our team at Statfin Global Services Private Limited. The role offers ₹15,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Field Verification Executive job

What qualifications and experience are required for this Customer Support Field Verification Executive position?
Ans : Candidates should have All Education levels with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Field Verification Executive job ranges between ₹15,000-₹16,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Support Field Verification Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tambaram, Chennai.
How many vacancies are there for this Customer Support Field Verification Executive job?
Ans : There are 10 vacancies for this Customer Support Field Verification Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Field Verification Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Field Verification Executive position is Tambaram, Chennai.
What makes this Customer Support Field Verification Executive job a good opportunity?
Ans : This Customer Support Field Verification Executive job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Both job and has 10 openings.