Field Verification Executive

salary 19,580 - 32,500 /month
company-logo
job companyJain Associates
job location Nehru Place, Delhi
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Field Verification Executive to join our team at Jain Associates. The role offers ₹ 19,580 - ₹ 32,500 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Field Verification Executive job

  1. What is the eligibility criteria to apply for this Field Verification Executive job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19500 - ₹32500 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Field Verification Executive job?
    Ans: This Field Verification Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Field Verification Executive job?
    Ans: No, there is no fee applicable for applying this Field Verification Executive job and during the employment with the company, i.e., Jain Associates.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Field Verification Executive role?
    Ans: There is an immediate opening of 2 Field Verification Executive at Jain Associates
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Field Verification Executive job?
    Ans: This Field Verification Executive job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, Non-voice/Chat Process, International Calling, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 19580 - ₹ 32500

Contact Person

Gaurav
Posted 7 hours ago
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