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Customer Support Field Verification Executive

salary 10,000 - 15,000 /month
company-logo
job companyBudget Brilliance Financial Services
job location Field job
job location Pimpri Chinchwad, Pune
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
10th Pass and above
gender
Males Only
jobShift
5 days working | Flexible Shift
star
Job Benefits: Insurance
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Job Description

We are looking for a Field Verification Executive to join our team at Budget Brilliance Financial Services. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Verification Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Verification Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Field Verification Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Verification Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Verification Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Field Verification Executive role. No prior experience is required.
  7. What are the key responsibilities of this Customer Support Field Verification Executive job?
    Ans : As a Customer Support Field Verification Executive, key responsibilities include skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Field Verification Executive job is located in Pimpri Chinchwad, Pune.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support Field Verification Executive job.
  10. Why should you apply for this Customer Support Field Verification Executive job?
    Ans : This Customer Support Field Verification Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance

Skills Required

Non-voice/Chat Process, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Marathi, Hindi

Contact Person

BBFS HR
Posted a day ago

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