Field Support Engineer

10,000 - 15,000 /month

Skbcomputer

Field job

Sector-13 Karnal, Karnal

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

All Education levels

Males Only

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Insurance, PF

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Support Engineer to join our team at Skbcomputer. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Field Support Engineer job

Can freshers or experienced candidates apply for this Field Support Engineer role?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Field Support Engineer role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Field Support Engineer position.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-13 Karnal, Karnal.
How many vacancies are there for this Field Support Engineer job?
Ans : There are 50 vacancies for this Field Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-4 years of experience are eligible to apply for this Field Support Engineer role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Field Support Engineer, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Field Support Engineer position is Sector-13 Karnal, Karnal.
Who is the right fit for this Field Support Engineer job?
Ans : A candidate having skills like Computer Knowledge with 0-4 years of experience is the right fit for this Field Support Engineer job.
What makes this Field Support Engineer job a good opportunity?
Ans : This Field Support Engineer job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 50 openings.