Field Support Engineer

20,000 - 35,000 /month

Glisco Advisors Llp

Field job

Nehru Place, Delhi

1 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

Graduate and above

Males Only

6 days working | Flexible Shift

Job Benefits: Insurance, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

Job Summary

We are looking for a motivated and technically skilled Field Technician to join our team. The candidate will be responsible for onsite installation, troubleshooting, maintenance, and support of networking equipment, CCTV systems, Wi-Fi infrastructure, and related IT hardware across customer locations in Delhi NCR.

This role is ideal for someone who enjoys field work, solving technical problems, and interacting with customers.

Key Responsibilities

Installation and configuration of:
- IP Cameras and CCTV Systems
- NVRs, DVRs, and Video Management Systems
- Routers, Switches, and Firewalls
- Wi-Fi Access Points
- Structured Cabling and Network Racks
Diagnose and resolve:
- Network connectivity issues
- CCTV camera faults
- Internet and Wi-Fi problems
- Hardware failures
Perform preventive maintenance visits.
Coordinate with remote support engineers for issue resolution.
Prepare site reports and service documentation.
Follow company SOPs and escalation procedures.

Required Skills

Must Have

Basic Networking Knowledge (TCP/IP, DHCP, DNS)
CCTV Installation & Troubleshooting
Cat6 Cable Crimping & Testing
Router & Switch Configuration
Basic Computer Hardware Knowledge

Preferred

Experience with MikroTik
Experience with Ubiquiti / UniFi
Experience with Hikvision, CP Plus, Dahua, Axis, etc.
Knowledge of Fiber Optics
Experience working with enterprise customers

Eligibility

ITI / Diploma / B.Tech / BCA / Any Technical Qualification
Valid Two-Wheeler Driving License preferred
Comfortable travelling across Delhi NCR
Good communication skills in Hindi
Basic English reading and reporting skills

What We Offer

Exposure to Enterprise Networking Projects
Data Center & Cloud Infrastructure Environment
Skill Development & Technical Training
Growth Opportunities within Technical Operations Team
Travel Reimbursements
Mobile Reimbursements

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Field Support Engineer job

What are the eligibility criteria for this Field Support Engineer job?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like Computer Knowledge, Query Resolution for this Field Support Engineer job offered by Glisco Advisors Llp in Nehru Place, Delhi.
What salary is offered for this Field Support Engineer job?
Ans : The salary for this Field Support Engineer job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nehru Place, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Field Support Engineer job. Only male candidates can apply.
What does the role of Field Support Engineer involve?
Ans : As a Field Support Engineer, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Field Support Engineer job is located in Nehru Place, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-4 years of experience is ideal for this Field Support Engineer job.
Why should you apply for this Field Support Engineer job?
Ans : This Field Support Engineer job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.