We are looking for a Field Support Engineer to join our team at Gaurav Communication. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to internet service provider. The role offers ₹16,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Field Support Engineer job
Can freshers or experienced candidates apply for this Field Support Engineer role?
Ans : Candidates who have All Education levels can apply for this Field Support Engineer role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Field Support Engineer position.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarita Vihar, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Field Support Engineer role. No prior experience is required.
What work will you do in this role?
Ans : As a Field Support Engineer, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Field Support Engineer job is located in Sarita Vihar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Field Support Engineer job.
Why should you apply for this Field Support Engineer job?
Ans : This Field Support Engineer job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 16000 - ₹ 20000
Regional Languages
Hindi
Contact Person
Ravinder Kumar Suryawanshi
Interview Address
13 G/f Aali Village Sarita Viha New Delhi 110076, Sarita Vihar, Delhi
A Naukri Group company
LoginHire Local Staff
16,000 - 20,000 /month
Gaurav Communication
Sarita Vihar, Delhi
Freshers in Customer Support / TeleCaller
Full Time
