Field Support Engineer

We are looking for a Field Support Engineer to join our team at Data Lysi. The role offers ₹15000 - ₹29500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment at client locations.

  • Perform hardware and software upgrades, including OS installation and application configuration.

  • Provide on-site and remote technical support for users, ensuring minimal downtime.

  • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN).

  • Handle preventive maintenance and routine system health checks.

  • Manage and update IT asset inventory and service logs.

  • Coordinate with internal teams and vendors for escalations and warranty claims.

  • Ensure timely closure of support tickets and maintain high customer satisfaction.

  • Train end-users on basic troubleshooting and IT usage best practices.

  • Follow company policies and adhere to safety and security standards while working on-site.

Requirements:

• Diploma/Degree in IT, Computer Science, or related field.

• 1–3 years of desktop/IT support experience (Freshers with strong technical skills can also apply).

• Strong knowledge of Windows OS, MS Office, and basic networking.

• Good communication and problem-solving skills.

• Willingness to travel to client sites.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Field Support Engineer job

1. What is the eligibility criteria to apply for this Field Support Engineer job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹29500 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Field Support Engineer job?
   Ans: This Field Support Engineer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Support Engineer job?
   Ans: No, there is no fee applicable for applying this Field Support Engineer job and during the employment with the company, i.e., DATA LYSI.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Support Engineer role?
   Ans: There is an immediate opening of 1 Field Support Engineer at DATA LYSI
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Support Engineer job?
   Ans: This Field Support Engineer job has Day Shift.